Beresford Municipal Telephone Company
Network Management Practices Policy
Pursuant to the Federal Communications Commissionís newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations, the policies of Beresford Municipal Telephone Company ("Provider") regarding network management practices, performance characteristics, and commercial terms are provided in entirety so that Providerís current customers, prospective customers, third-party content providers and other interested parties can make informed choices regarding the broadband Internet access services offered by Provider, and the extent Providerís network management practices may affect those services.
Network Management Practices
In the interest of providing the best online experience possible for all of Providerís customers, Provider utilizes reasonable network management practices tailored to achieve legitimate network management purposes. Because bandwidth is a limited resource for broadband Internet service providers, it is essential that Provider reasonably manages its network to promote the use and enjoyment of the Internet by all of Providerís customers. By engaging in reasonable and responsible network management, Provider prevents its customers from being subjected to the negative effects of spam, viruses, security attacks, network congestion, and other risks that threaten to degrade service. The network management practices employed by Provider are consistent with industry standards.
Provider does not employ any congestion management tools, practices and/or software on network traffic.
Provider does not make use of any application-specific network management practices. Provider does not modify protocol fields in ways not prescribed by the protocol standard. Provider does not inhibit or favor certain applications or classes of applications. Provider does not block or rate-control specific protocols or protocol ports, with the exception of blocking certain outbound Transmission Control Protocol ("TCP") Port 25 or Simple Mail Transfer Protocol ("SMTP") as a protection and security control mechanism against unsolicited commercial email ("UCE").
Device Attachment Rules
In order for a device to be approved for use on the Providerís network, the device must conform to publicly available industry standards and be non-harmful to Providerís network. Provider utilizes Dynamic Host Configuration Protocol ("DHCP") to assign Digital Subscriber Line customers with an Internet Protocol ("IP") address.
Provider offers its customers unrestricted access to all of the lawful content, services, and applications available on the Internet. Provider utilizes SpamAssassin services to filter incoming email to protect customers from spam, phishing, and other unwanted or harmful online content and activities. Provider does utilize certain default spam settings that may filter email content based on certain key words or country in which the email originated. In the instances where these tools and policies identify online content as harmful or unwanted, the content may be prevented from reaching customers. Provider also limits the number of emails a user may send at one time.
The security measures employed by Provider to prevent the spread of viruses, malware, spam, harmful and unwanted content or other threats to consumers are intended solely to protect the reliability and safety of Providerís network and do not prevent end-users from running certain applications.
Provider offers broadband Internet access service via a Digital Subscriber Line ("DSL"). DSL is a wire line transmission technology that transmits data faster over traditional copper telephone lines already installed to homes and businesses.
The advertised speed of Providerís Internet service is the maximum speed achievable with the technology utilized by Provider. While the maximum advertised speed is attainable for end users, several factors may affect the actual speed of Providerís Internet service offerings, including, but not limited to: the distance of the consumerís home or office from Providerís central office (i.e., the further away the customer is from the central office, the slower the broadband speed), the end userís computer, modem or router, activity during peak usage periods, and other Internet traffic.
Based on internal testing utilizing speed and ping testing, during peak usage periods (i.e., between 7:00 p.m. and 11:00 p.m. on weeknights), the mean upload and download speeds are 1.09 Mbps and 4.47 Mbps for residential service and 1.80 Mbps and 7.11 Mbps for business service. Providerís internal testing established a mean round trip latency of 6 ms for both residential and business service.
The actual speeds achieved with Providerís Internet service offering make Providerís Internet service suitable for real-time applications, such as Voice over Internet Protocol ("VoIP").
Provider does not offer any specialized services.
For residential broadband Internet access service, Provider charges $39.00 per month.
For multi-line business broadband Internet access service, Provider charges $69.00 per month.
Early Termination Fees
If a customer previously entered into a service agreement with Provider for broadband Internet access service for a defined service term, and customer desires to terminate the service agreement prior to the expiration of that term, Provider may charge a reasonable early termination fee if such fee is clearly indicated in the service agreement.
Providerís Internet service is priced on a flat-fee basis (plus taxes). Provider does not charge end users a usage-based fee for Internet service.
For additional information on Providerís fee schedule for additional network services, please call (605) 763-2500.
As part of its network management practices, Provider does not inspect network traffic. To ensure optimal network performance, Provider may utilize various network management tools and techniques tomonitor bandwidth and general network activity and traffic on its network. Provider does not store network traffic, provide information on network activity and/or traffic to any third party, or use network traffic information for any non-network management purpose.
Network activity, performance information, and equipment information monitored or collected by Provider is done so for the sole purpose of reasonable network management purposes.
Provider is required to comply with relevant laws, regulations or other governmental requests.
The Providerís network management practices as discussed herein are intended solely to provide the best online experience possible for all of Providerís customers by safeguarding our network and its users from spam, viruses, phishing, and other unwanted or harmful online content and activities. Providerís network management practices are not intended, nor implemented, to block consumers from accessing the content and applications of their choice, deprive consumers of their entitlement to competition, or discriminate against or in favor of certain network traffic. End users with questions, concerns or complaints regarding Providerís network management practices are encouraged to contact Provider for issue resolution.
If you have any questions regarding Providerís Network Management Practices Policy or would like to file a complaint with Provider regarding its network management practices, please contact Provider at:
Beresford Municipal Telephone Company
101 N Third Street
Telephone Number: (605) 763-2500
Further, if you believe that Provider is in violation of the FCCís Open Internet Rules, you may file either an informal or formal complaint with the FCC.
The Open Internet Rules, as adopted, and Providerís Network Management Practices Policy are not intended to affect, alter or otherwise supersede the legal status of cooperative efforts by broadband Internet access service providers and other service providers that are designed to curtail infringement in response to information provided by rights holders in a manner that is timely, effective, and accommodates the legitimate interests of providers, rights holders, and end users.
Furthermore, the Open Internet Rules, as adopted, and Providerís Network Management Practices Policy do not prohibit Provider from making reasonable efforts to address the transfer of unlawful content or unlawful transfers of content.